Did you make a typo error when booking a Singapore Airlines flight? Under the Singapore Airlines Name Change Policy, passengers can seek assistance from the airlines to correct such errors. You aren’t the only one who has been through such a situation. Typing the wrong spelling is a common thing that can happen to anyone who is in haste to book a flight ticket.
Luckily, Singapore Airlines allows minor name corrections before it is too late. So, rather than booking a new ticket with the correct spelling, you can opt for corrections and save money. Still confused if you can do this or not? Maybe this article can help. The article covers everything you need to know to change name on Singapore Airlines ticket. Let’s dig deeper to find out what the Singapore Airlines Name Change Policy is and if it is possible.
What does the Singapore Airlines Name Change Policy say?
- Singapore Airlines permits passengers to request a name update on eligible bookings.
- It is important to contact Singapore Airlines to update their names on the ticket of Singapore Airlines.
- According to the recent information of Singapore Airlines, a standard charge of 50 USD applies to every king of name update.
- Singapore airlines make a difference between correcting a passenger's name and transferring a ticket to another person's.
- Singapore airline’s ticket are not usually tarnsferable under their applicable conditions of carriage.
- Those who are travelling must be able to prove that they are passengers named on the ticket.
- Name corrections must be requested at the earliest possible time, most preferably before the travel begins.
- If you have booked your ticket through a travel agent or another booking provider, in this case you have to contact the travel agency or your travel provider before making any kind of changes.
Distinguishing Between Name Changes & Name Corrections
In Singapore Airlines, changing a name is not an issue once the booking is finalized. However, name correction is an option the airline offers its passengers, allowing them to fix minor spelling errors for the same passenger.
Name Changes
- A name correction simply fixes an error in the passenger name.
- The passenger must remain the same person
- Some of the examples include: a small spelling mistake, a missing middle name, a salutation correction and a married o maiden name corrected where permitted.
- Singapore Airlines' published name correction guidance specifically lists these types of corrections.
Name Corrections
- In this case you are completely changing the name of the passengers instead of correcting errors in the name.
- Singapore airlines do not give permission to transfer their ticket to the other individual.
- Singapore Airlines' condition of carriage states that tickets are not transferable atg any cost and the carriage is provided to the passengers name on the ticket who can provide valid identification.
What are the different ways to change the name on the ticket of Singapore Airlines?
Simply contact Singapore Airlines
- Contact the executives of Singapore Airlines and request a name correction and name update.
- Provide the reference of your booking and details of the passengers
- Explain the type of changes you want to make
- Provide the correct name as shown on the passport
- Submit your supporting documents if required
- Singapore Airlines has a standard 50 USD fee for making the changes on the ticket of Singapore Airlines.
- This is the most appropriate option when you have booked your ticket directly with Singpore Airlines.
Through the official website of Singapore Airlines
- Visit the official website of Singapore Airlines
- Open the form of “change of name."
- Enter the details of the booking and passenger.
- Enter the correct name as shown on your passport.
- Select the reason for the name correction or name change
- Attach the required supporting documents for the name change.
- Submit the form to the airline.
What are the important documents for the Singapore Airlines name change?
The required documents can depend on the type of correction:
- Be ready with your passport and valid government-issued identification available.
- For some simple spelling errors, you have to provide evidence showing the correct spelling.
- For a married or maiden name correction, one simple marriage certificate or other appropriate documents may be needed.
- For other type of legal name changes, singapore airlines may request a relevant legal documentation.
- The published name correction guidance of the airline specifically refers to documents such as passports, marriage certificates, or adoption certificates for applicable corrections.
- Always provide clear and valid documents when requested.
- Always make sure the name you provide matches your official travel documentation.
Singapore Airlines Name Change Policy for Name Correction
According to the Singapore Airlines Name Change process, a passenger may make minor spelling corrections or legal updates. Here’s what Singapore Airlines allows:
Minor Corrections
- The airlines allow minor corrections if the passenger needs to change a misspelled name, but the provided correction does not exceed 3 characters.
- In addition, the airline also permits changing the salutation or adding or removing a middle name from your ticket.
Legal Update
- According to the Singapore Airlines Name Change Policy, a passenger is allowed to change or update the name given on the ticket due to a change in marital status.
- Similarly, if someone changes their name and has a court order to that effect, they must provide the airlines with the supporting documents, and the airlines will then change the name on the ticket.
Condition for Name Changes & Corrections
- A passenger must bring such errors to the airline’s notice before the flight’s departure date.
- If the flight departs on the same day the error is addressed, the airlines cannot do anything in that scenario.
What is the Singapore Airlines Name Change Fee Structure?
The fee for the Singapore Airlines Name Change Policy depends on so many factors. Name correction timing post-booking, traveler’s booking type, seat fare, cabin class, and the rest are factors that influence the Singapore Airlines name change fee structure.
Within 24 Hours of Booking
In most cases, Singapore Airlines will not charge any fees for minor name correction if the changes are made within 24 hours of booking.
Basic Name Correction
Approximately $50 USD is the standard name-correction fee that airlines charge for minor spelling corrections.
Fee Based on Cabin Class
Depending on the cabin class for which you have booked your flight ticket, the airline’s name correction fee may vary. In case of legal name changes, the airline will re-issue the ticket. The fee for this kind of change can be comparatively higher. Here’s how much fee you can expect to pay:
- Economy Class - $75 USD
- Premium Economy - $100 USD
- Business Class - $200 USD
- First Class - $500 USD
Difference in Flight Fares
The overall fare, including the service fee, may differ between previous and new bookings. If your new booking’s fare is higher than the original booking's fare, then you must pay the difference to confirm the booking. Similarly, if the new booking is cheaper than the original one, the airlines may pay you the difference.
Wrap up
A simple mistake can create some unnecessary problems and stress, but that doesn’t mean you have to cancel your ticket or need to purchase another ticket. Simply follow Singapore Airlines name change policy and make the corrections the earliest possible to avoid unnecessary stress during your flight.
The most important thing is to understand the difference between a name correction and ticket transfer. Fixing a small error for the same passenger is different from replacing one passenger with another. Singapore Airlines' Conditions of Carriage clearly state that tickets are not transferable.
If you notice an error on your ticket, just simply compare your ticket with the passport, contact Singapore Airlines or your booking agent, provide all the important documents and confirm the corrected details before the travelling.
