Did you make a typo error when booking a Singapore Airlines flight? Under the Singapore Airlines Name Change Policy, passengers can seek assistance from the airlines to correct such errors. You aren’t the only one who has been through such a situation. Typing the wrong spelling is a common thing that can happen to anyone who is in haste to book a flight ticket.
Luckily, Singapore Airlines allows minor name corrections before it is too late. So, rather than booking a new ticket with the correct spelling, you can opt for corrections and save money. Still confused if you can do this or not? Maybe this article can help. The article covers everything you need to know to change name on Singapore Airlines ticket. Let’s dig deeper to find out what the Singapore Airlines Name Change Policy is and if it is possible.
Understand the Singapore Airlines Name Change Policy
Singapore Airlines does not have a policy for changing the name on an already-booked flight ticket, suggesting that you can change names on your ticket post-finalizing the booking. In simple words, there is no such policy of the airlines according to which anyone is allowed to change the name given on the ticket once the booking is completed.
However, if you need to make minor spelling corrections or legally change your name, the airlines will allow you to do so. You can seek assistance from the airline’s customer service team by contacting them directly or using the portal. Simply visit the “Manage Booking” section on the website and follow the procedures to correct the name.
Furthermore, if you have booked your flight ticket from an agent or an online travel agency, you must contact them for assistance. This way, you can save time and effort. Plus, there may be a possibility that you can end up hustling. So, it is best to let the agent handle it, as they know exactly what needs to be done in such a case.
Distinguishing Between Name Changes & Name Corrections
In Singapore Airlines, changing a name is not an issue once the booking is finalized. However, name correction is an option the airline offers its passengers, allowing them to fix minor spelling errors for the same passenger.
Name Changes
For name changes, the passenger can expect the airlines to add another name to the ticket. But, replacing a name is not an option, as it will be considered a transfer, which airlines do not permit. For instance, someone who has booked a ticket under the name “William” cannot ask the airlines to change it to “Wilson”. This clearly shows that both names refer to different individuals. Changing the full name is not allowed because, according to airlines, it transfers the ticket to another person. Adding to that, make sure you don’t put any nickname on your ticket. Always write the name given on your government-issued ID card.
Name Corrections
For name corrections, a passenger seeks help from the airlines to fix minor errors on their ticket. The airlines can allow you to make such changes because they consider it a typing mistake. As far as they are concerned, passengers may change the spelling of their names, provided it does not result in a name that differs from the one on the booked ticket. For instance, a travel agent accidentally put ‘Simmon’ or ‘Simone’ for the passenger named ‘Simon’. In such a case, the airline can permit the correction of the spelling.
Singapore Airlines Name Change Policy for Name Correction
According to the Singapore Airlines Name Change process, a passenger may make minor spelling corrections or legal updates. Here’s what Singapore Airlines allows:
Minor Corrections
The airlines allow minor corrections if the passenger needs to change a misspelled name, but the provided correction does not exceed 3 characters. In addition, the airline also permits changing the salutation or adding or removing a middle name from your ticket.
Legal Update
According to the Singapore Airlines Name Change Policy, a passenger is allowed to change or update the name given on the ticket due to a change in marital status. Similarly, if someone changes their name and has a court order to that effect, they must provide the airlines with the supporting documents, and the airlines will then change the name on the ticket.
Condition for Name Changes & Corrections
A passenger must bring such errors to the airline’s notice before the flight’s departure date. If the flight departs on the same day the error is addressed, the airlines cannot do anything in that scenario.
What is the Singapore Airlines Name Change Fee Structure?
The fee for the Singapore Airlines Name Change Policy depends on so many factors. Name correction timing post-booking, traveler’s booking type, seat fare, cabin class, and the rest are factors that influence the Singapore Airlines name change fee structure.
Within 24 Hours of Booking
In most cases, Singapore Airlines will not charge any fees for minor name correction if the changes are made within 24 hours of booking.
Basic Name Correction
Approximately $50 USD is the standard name-correction fee that airlines charge for minor spelling corrections.
Fee Based on Cabin Class
Depending on the cabin class for which you have booked your flight ticket, the airline’s name correction fee may vary. In case of legal name changes, the airline will re-issue the ticket. The fee for this kind of change can be comparatively higher. Here’s how much fee you can expect to pay:
- Economy Class - $75 USD
- Premium Economy - $100 USD
- Business Class - $200 USD
- First Class - $500 USD
Difference in Flight Fares
The overall fare, including the service fee, may differ between previous and new bookings. If your new booking’s fare is higher than the original booking's fare, then you must pay the difference to confirm the booking. Similarly, if the new booking is cheaper than the original one, the airlines may pay you the difference.
Name Change Restrictions
Non-Transferable
Passengers are not permitted to change the name on their ticket to someone else’s name. The airlines strictly prohibit transferring tickets under their name-change policies.
Solution for That
If a passenger is not allowed to travel due to a name error, it is better to cancel their booking and make a new booking with the airlines, using the correct name this time.
Requesting Correction
- Change Online from Website or Mobile App
Visit the Singapore Airlines site or mobile application, then go to your profile and click on “Manage Booking”.
- Seek Assistance from Customer Service
If you are not sure how to change your name yourself, contact the customer service team of Singapore Airlines for assistance.
- Provide Legal Documentation as Proof
Make sure to have a copy of your passport and other legal ID to submit to the airline’s authority. This documentation will verify the correct spelling of your name or work as legal proof of your name change.
