Refund Policy

At Triplohub, we strive to provide a transparent and hassle-free booking experience. This Refund Policy outlines the conditions under which refunds may be issued for flight bookings made through our platform. Refund eligibility is determined by the airline's fare rules, the type of ticket purchased, and the circumstances of the cancellation.

Please read this policy carefully before requesting a refund.

Refundable Tickets

If you have purchased a refundable airline ticket, you may cancel your reservation and request a refund in accordance with the airline's fare rules. Any applicable airline cancellation charges, supplier fees, or Triplohub service fees may be deducted from the refund amount where applicable.

Once the airline approves the refund request, refunds are generally processed within 7 to 14 business days, although processing times may vary depending on the airline and your payment provider.

Non-Refundable Tickets

Non-refundable tickets are generally not eligible for a refund after the applicable cancellation period has expired. However, depending on the airline's policy, certain government taxes and airport fees may still be refundable.

Requests for refunds on non-refundable bookings are subject to airline approval, and processing may take 15 to 30 business days.

24-Hour Risk-Free Cancellation

For eligible bookings, customers may cancel their reservation within 24 hours of purchase and receive a full refund, provided the scheduled departure is at least 7 days (168 hours) from the time of booking, and the booking qualifies under the applicable airline policy or U.S. Department of Transportation regulations.

Eligible refunds under this policy are typically processed within 5 to 7 business days.

Airline-Initiated Schedule Changes or Cancellations

If your airline cancels your flight, makes a significant schedule change, or otherwise authorizes a refund, Triplohub will assist you in submitting the refund request.

The refund amount and eligibility will depend on the airline's policy. Once the airline approves the refund, it will be processed through the original payment method.

Triplohub Service Fees

Triplohub service fees may be refundable or non-refundable depending on the nature of the cancellation.

Service fees are generally refunded for eligible cancellations made within the applicable 24-hour cancellation period.
Service fees may be retained for voluntary cancellations after the applicable cancellation window, subject to the terms agreed to during booking.
If a refund results from an airline-initiated cancellation or significant schedule change, any applicable Triplohub service fee will be reviewed in accordance with the circumstances of the booking.

How to Request a Refund?

You can request a refund by accessing your booking through the "Manage My Booking" or "My Trips" section on the Triplohub website and (where permitted) make a request to change or request a refund for your flight ticket.

If you require assistance, you may also contact our customer support team:

Phone: +1-800-986-4713
Email: refund@triplohub.com

Please have your booking reference available to help us process your request more efficiently.

Refund Processing Time

Estimated refund timelines after approval are as follows:

Credit or Debit Cards: 7–14 business days
Bank Transfer (where applicable): 5–7 business days
Digital Wallets or PayPal (where applicable): 3–5 business days

Actual processing times may vary depending on your bank, card issuer, payment provider, or the airline.

Currency

All refunds are processed in the original currency used for the booking whenever possible. If currency conversion is involved, the final amount credited may vary due to exchange rate fluctuations or charges imposed by your financial institution. Triplohub is not responsible for any differences resulting from currency conversion or bank fees.

Important Information

Refund approval is subject to the airline's fare rules and applicable booking conditions.

Processing times begin only after the airline or travel supplier authorizes the refund.
Promotional fares, special offers, and certain discounted tickets may have separate cancellation and refund conditions.
Triplohub acts as a travel booking platform and facilitates refund requests in accordance with airline and supplier policies.
By making a booking through Triplohub, you acknowledge and agree to the applicable airline's cancellation and refund terms in addition to this Refund Policy.